SERVICE

From legacy PBX to Teams Direct Routing — engineered.

Your Avaya, Cisco, or Mitel PBX served your enterprise well. But vendor support is ending, compliance requirements are tightening, and the cloud is where voice belongs now. We migrate your entire voice infrastructure to Microsoft Teams Direct Routing — including the hard parts everyone else leaves behind.

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Why migrate now?

Avaya Aura 10.1
End of support: January 2026

If you're running Avaya Aura, you're months away from unsupported infrastructure. Plan the migration now, on your timeline — not under pressure when support ends.

Mitel MiVoice Connect
End of sale (Chapter 11 bankruptcy)

Mitel filed Chapter 11 in March 2025. MiVoice Connect has reached end of sale. Your support window is closing. We've mapped the path to Teams.

Cisco CUCM
Active migration path

Cisco recommends migrating to cloud-based solutions. We translate your CUCM configuration, dial plans, and analog integrations into a clean Teams Direct Routing architecture.

What we migrate

Every component of your voice infrastructure — not just the easy parts. We handle the analog lines, the protocol translations, and the compliance work that generalist firms skip.

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  • Extension mapping and dial-plan translation
  • Number porting (full coordination)
  • Analog device integration — elevator phones, warehouse paging, fax machines
  • E911 dynamic location routing (Kari's Law, RAY BAUM's Act compliance)
  • Call queues, auto attendants, and hunt groups
  • Voicemail migration and configuration
  • Protocol translation (H.323/SCCP → SIP, RTP → SRTP)
  • SBC configuration (AudioCodes Mediant VE or Ribbon SWe)
  • CA trust-store audit and certificate management
  • Physical cutover coordination — zero dial-tone drop

The engagement

PhaseScopeDurationFee
DiscoveryInfrastructure audit, dial-plan archaeology, compliance review2–3 weeks$15,000
LLD & LabLow-level design, SBC configuration, lab validation3–4 weeks$25,000
PilotSubset user migration, analog testing, E911 validation2–3 weeks$30,000
ProductionFull cutover, number porting, PBX decommission1–2 weeks$20,000
HypercarePost-cutover monitoring, issue resolution2–4 weeks$10,000

Fixed fee: $100,000. No surprises.

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